We’re here to assist your restorative sleep journey.
Whether you have questions regarding mattress firmness, bed frame assembly dimensions, order verification, or our Cash on Delivery doorstep inspection process, our dedicated sleep specialists are ready to help.
Email Inquiries
Direct all product questions, order changes, or tracking inquiries to our official support desk.
WhatsApp Sleep Desk
Chat directly with our dispatch advisors for real-time delivery coordination and product guidance.
Fulfillment Hours
Our warehouse and verification dispatch teams operate Monday through Saturday.
Why our team calls you prior to delivery
Because all NestSleepora orders are dispatched under our Cash on Delivery (COD) program with free European freight, our team conducts a brief phone call or WhatsApp message check with every buyer. This confirms your delivery address, chosen dimensions, and availability to ensure smooth transit and eliminate failed drop-offs.
Doorstep Inspection Reminder
When your courier arrives with your bed frame or mattress:
- Inspect outer packaging seals, timber finishes, and label tags.
- Verify all model names and sizes match your order receipt.
- Hand cash to the delivery representative only after you are completely satisfied.
If an item does not match or is damaged during transit, you may decline the parcel on the spot with zero financial obligation.